Privacy Policy

Last updated: Jan, 2024

We, MUSO PLAYER, understand that our users care about how their personal information is used and shared. We work hard to protect your information and take your privacy seriously.

By using our Services, you are agreeing to this Privacy Policy. Please read it carefully.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can review, update, manage, export, and delete your information. Our activities of collecting and processing your data will be done in good faith and be subject to the following principles:
I - purpose: processing done for legitimate, specific and explicit purposes of which the data subject is informed, with no possibility of subsequent processing that is incompatible with these purposes;
II - suitability: compatibility of the processing with the purposes communicated to the data subject, in accordance with the context of the processing;
III - necessity: limitation of the processing to the minimum necessary to achieve its purposes, covering data that are relevant, proportional and non-excessive in relation to the purposes of the data processing;
IV - free access: guarantee to the data subjects of facilitated and free of charge consultation about the form and duration of the processing, as well as about the integrity of their personal data;
V - quality of the data: guarantee to the data subjects of the accuracy, clarity, relevancy and updating of the data, in accordance with the need and for achieving the purpose of the processing;
VI - transparency: guarantee to the data subjects of clear, precise and easily accessible information about the carrying out of the processing and the respective processing agents, subject to commercial and industrial secrecy;
VII - security: use of technical and administrative measures which are able to protect personal data from unauthorized accesses and accidental or unlawful situations of destruction, loss, alteration, communication or dissemination;
VIII - prevention: adoption of measures to prevent the occurrence of damages due to the processing of personal data;
IX - nondiscrimination: impossibility of carrying out the processing for unlawful or abusive discriminatory purposes;
X - accountability: demonstration by the agent of the adoption of measures which are efficient and capable of proving the compliance with the rules of personal data protection, including the efficacy of such measures.

This Privacy Policy applies to the services offered by MUSO PLAYER and does not apply to the information practices of other companies and organizations that advertise our services or services offered by other companies or individuals, including products or sites that may be linked to our services.

WHAT INFORMATION DOES MUSO PLAYER COLLECT?

The information we collect can be generally placed in two categories: 1) data on how the user uses our Services; 2) aggregate data on the content with which the user engages. We collect information to provide better Services to you—from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful. The information we collect, and how that information is used, depends on how you use our services and how you manage your privacy controls.

You understand and consent that we may provide and share the information to our partners, so that they, too, can provide you with an optimal experience, but we never disclose information to a partner in a manner that would identify you personally.

We use the unique identifiers tied to the application or device you are using to collect information.

For greater certainty, whenever you interact with our website or apps, we automatically receive and record information on our server logs from your browser including your IP address, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your mobile device that allow us to recognize your device and tell us how and when the Services are visited and by how many people. You may be able to change the preferences on your device to prevent or limit your acceptance of cookies, but this may prevent you from taking advantage of some of our features.

Whenever you interact with MUSO PLAYER, we automatically receive and record information on our server logs. The information we collect includes:
1. Services usage data. For example, this may include your age and gender, language you use, terms you search for, videos you watch, views and interactions with content and ads, voice and audio information when you use audio features, purchase activity, people with whom you communicate or share content, information regarding the version of our software you are using, the location from where you downloaded our software, how often you launch our software and which features you use.
2.Data about your account. If you login to our Services via third Platform account like Google , we will ask for your permission to access certain information about that other account. The information we receive depends on what information you (via your privacy settings) or the third Platform decide to give us. 

  1. User-generated contents (“UGC”), such as lyric, music or other data or materials that you upload, distribute or stream on the App when you use MUSO PLAYER Services;

4. Data on the quality of our Services. For example, this may include the interaction of your devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request and your connection between your phone and your computer.
5. Aggregate statistics on content. For example, this may include the number of contacts you have on your phone, how many contacts you have marked as favorites, and the number of apps, songs, videos, or other content you have on your phone. This information is only collected as aggregate data, without reference to you or your contacts’ identities.
6. Hardware and software identification. For example, this may include the device type, settings and image resolution, operating system, mobile network information including carrier name and phone number, the version of Android operating system, the size of your device’s screen and internal storage. We support over 500 different Android devices and this helps us reach decisions as to how to prioritize support for different kinds of hardware and software.
7. Location information. We may collect information about your location when you use our Services. Your location can be determined by GPS, IP address, sensor data from your device, information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices.

MUSO PLAYER does not knowingly collect or solicit Personal Information from children under the applicable age in your country or knowingly allow such persons to register unless it is upon the specific and highlighted consent of at least one of the parents or the legal representatives of the child. If you are a child as defined by any applicable law, please do not attempt to send any information about yourself to us without the permission of your parents or legal representatives, including your name, address, telephone number, or email address. No child may provide any personal information to MUSO PLAYER without necessary permission from its parents or legal representatives. We will use commercially reasonable efforts to verify that the consent referred to above was given by the child’s representatives, considering available technologies. When we learn that we have collected personal information from a child without verification of parental consent, we will delete that information as quickly as possible. Children’s personal data may be collected without the consent mentioned above when collection is necessary to contact the parents or the legal representatives, used one single time and not stored, or for their protection, and under no circumstances shall the data be passed on to third parties without consents as provided herein. If you believe that we might have any information from or about a child, please contact us at support@musoplayer.com.

Our Services will not collect the following information without your specific consent or satisfying the preconditions required by applicable laws:

We will generally retain information for as long as required, allowed or for as long as we believe it useful. Even if the processing of personal data is terminated, we may continue to use and disclose your Personal Information in accordance with this Privacy Policy as amended from time to time to the extent allowed by applicable laws for purposes of a) compliance with a legal or regulatory obligation by the controller; b) transfer to third parties; or c) exclusive use of the controller, with access by third parties being prohibited, and provided the data has been anonymized.

We do not purport to have listed all possible disclosures that we might make. This Privacy Policy is intended to help you understand our general practices. This policy is not a promise that your information will never be disclosed except as described above. For example, third parties may unlawfully intercept or access information transmitted to or contained on the site, technologies may malfunction or not work as anticipated, or someone might access, abuse or misuse information, despite a lack of permission. Although we use what we believe to be commercially reasonable practices to protect your privacy, that does not mean, and you should not expect it to mean, that your information or communications will always be private or protected.

WHY DOES MUSO PLAYER COLLECT INFORMATION?

To Be the Visionary in the Field of Content Discovery and Entertainment Evolution, we do our best to execute our core values: Create Value for Our Users. The information we collect from all our services is for the purposes of providing better services to you.

Provide, Maintain, Improve and Develop our Services. We use your information to deliver our Services, and to ensure our Services are working stable, faster and better. We also use the information we collect in existing Services to help us develop new ones to better suit our users’ needs.

Provide Personalized Services/Advertising. We may use the information we collect to customize our services for you, including providing recommendations and personalized content. We don’t show you personalized ads based on sensitive categories, such as racial or ethnic origin, religious belief, political opinion, trade union or religious, philosophical or political organization membership, data concerning health or sex life, genetic or biometric data, when related to a natural person. Also, we don’t share or use information that can personally identify you. You can control the personalized advertising within the ad setting section in your device.

Measure Performance. We use data for analytics and measurement to understand how our Services are used, which will help us to know the pros and cons of particular features and the performance of advertisers’ ad campaigns as well.

Interact with You. We may use the information we collect to contact you, which enables us to make sure the services we provide are safe and without interruption, e.g. when there’s any abnormal actions of your account or any important events that you need to know. It also enables us to respond to your request as soon as possible if there is a need.

Protect Public Policy. We use information to help improve the safety and reliability of our services. This may include: a) for compliance with a legal or regulatory obligation by the controller; b) The processing and sharing of data by public administrations is necessary for the implementation of public policy stipulated by laws or regulations, or based on contracts, agreements or similar instruments; c) when necessary for the execution of a contract or preliminary procedures related to a contract of which the data subject is a party, at the request of the data subject; d)for regular exercise of rights in judicial, administrative or arbitration procedures; e) for the protection of life of physical safety of the data subject or a third party; f) to protect health, in a procedure carried out by health professionals or by health entities; g) when necessary to fulfill the legitimate interests of the controller or a third party, except when the data subject’s fundamental rights and liberties which require personal data protection prevail; or h) for the protection of credit, including as provided in the pertinent legislation.

When the processing of personal data is a precondition for the provision of our Services or for the exercise of a right, you may exercise your rights as listed in this Privacy Policy. We use different technologies to process your information for these purposes, such as automated systems that analyze your content to provide you with things like customized search results, personalized ads, or other features. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.

YOUR RIGHTS OF YOUR PERSONAL INFORMATION

All natural people are assured ownership of her/his personal data, with the fundamental rights of freedom, intimacy and privacy being guaranteed.

You have the right to obtain the following from the controller, namely the Company, regarding your information being processed by the controller, at any time and by means of express request of you or your legally constituted representative to the processing agent, to the extent allowed by applicable laws:

a.Open MUSO PLAYER.and login 

b.Tap Me > Tap the icon in the upper right corner > Delete account.

If you delete your account:

a.You can't regain access to your account.

b.It may take up to 30 days from the beginning of the deletion process to delete your MUSO PLAYER information. Copies of your information may also remain after the 30 days in the backup storage that we use to recover in the event of a disaster, software error, or other data loss event. Your information isn't available to you on MUSO PLAYER during this time.

d.We may retain certain log data in our databases even after you delete your account, but such data will be disassociated from any identifying information such that it can no longer be linked to your account. To do this, on a regular basis, we wipe certain identifying information from this log data, and we replace any instance of your account ID with a replacement identifier which cannot be linked back to your account once it is deleted.

e.We may also keep your information for things like legal issues, terms violations, or harm prevention efforts.

SHARING YOUR INFORMATION

When you manifestly make your information become public, your consent is deemed to be made through your action and we no longer need further consent from you to the extent allowed by applicable laws.

We may only share your information with companies, organizations, individuals or other third parties outside MUSO PLAYER with your consent. We reserve the rights to provide information to our affiliates and other trusted partners to process it for us, under our instructions and in compliance with this Privacy Policy and any other applicable laws. We will also share your data outside MUSO PLAYER if we have abovementioned needs to Protect Public Policy.

To provide better and personalized services for you, you understand and agree that we may share necessary information through SDK or other insertion tools with certain third parties, including without limitation, YouTube API Services, Google Admob, Facebook, Vungle and Pangle. The third parties may access, collect, store or share your information and/or serve content (including advertisements). You can check their privacy policies as listed at the end of this Privacy Policy.

MUSO PLAYER may cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We can disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process including, but not limited to, subpoenas, to protect the property and rights of MUSO PLAYER or a third party, to protect the safety of the public or any person, to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity, or if it is required by law.

INTERNATIONAL TRANSFER OF INFORMATION

Your information may be processed on servers located outside of the country where you live. Though the data protection laws vary among countries, we try our best to comply with all applicable laws. Regardless of where your information is processed, we apply the same protections described in this policy as well as comply with all applicable laws.

SECURITY MEASURES

MUSO PLAYER is built with reliable security features that continuously protect your information. We keep detecting and automatically blocking security threats from ever reaching you.

We work hard to protect you from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.

CHANGES TO THIS POLICY

We regularly review this Privacy Policy and update it if it is necessary to make sure that we process your information in ways that comply with it as well as applicable laws. We will not reduce your rights under this Privacy Policy without your explicit consent. The date when the latest version was published will always be clearly identified. If changes are significant, we’ll provide a more prominent notice, including, for certain services, email notification of Privacy Policy changes.

This Privacy Policy is written in different languages and the English version shall always prevail.

CONTACT US

E-mail us at support@musoplayer.com